White Paper Abstract:
Organizations worldwide have used powerful new technologies such as the Internet, IP
communications, and mobility to improve their business processes. But with an explosion
of ways to reach fellow employees– -- mobile phone, e-mail messaging, instant
messaging, and voicemail -- too often employees still cannot reach one another
efficiently. The result is delays in business processes as project participants must wait for
returned phone calls or e-mail messages before proceeding.
Cisco® Unified Communications, which includes IP telephony, unified messaging, customer contact, Web and video conferencing, and presence technology, is dramatically helping businesses communicate more efficiently. Now Cisco is extending and enhancing the mobility component of Cisco Unified Communications. The combination is allowing knowledge workers who are mobile -- whether on a retail floor or at an airport or at a Wi-Fi hotspot in a local coffee shop -- to also enjoy the efficiencies and speed of Cisco Unified Communications. This document shows the details regarding the same.