This paper is the first in a three-part series that discusses the evolution and adoption of Unified Communications trunking services in the enterprise (see "Further Reading" at the end of this paper), and provides an introduction to the relevant issues to consider. It briefly describes the business advantages and challenges of Unified Communications trunking and the network considerations for adoption. The paper introduces the Cisco® Unified Border Element, highlighting the features that make it a compelling solution for this far-reaching communications transformation. The paper concludes with recommendations for possible starting points for enterprises embarking on this evolution.
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