This paper describes the application of those techiques applied to a changing volumes of traffic offered to a voice network. Telephony service today allows virtually anytime, anywhere communication via wireless, tresterial, microwave and satellite technologies. With any established application, there are legacy systems and networks that although outdated are necessary for ubiqitous service. Inter-connection with the embedded public telephone network can be complex for operators as they integrate to standard telephony elements, emergency service centers, law enforcement agencies, directory assistance, operator services and other telephone standard services. Network capacity must proceed lock step with customer acquisition to avoid call blocking, service denials and intermittent service quality. Voice traffic is random in nature and competes for a limited number of shared resources or voice channels. Various methods have evolved over the years and have lead to industry standards for management techniques.
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