White Paper Abstract:
This paper overviews the security factors that make WebEx Connect IM a robust, highly available, and secure Enterprise Instant Messaging (EIM) solution. The overview begins with a description of in-the-cloud security measures, then provides information about the measures taken to protect data in motion, authenticate users, and help IT manage policies. Specific issues and security features relating to instant messaging and shared spaces are also explained, as well as compliance and auditing practices relating to WebEx Connect IM.