White Paper Abstract:
This paper describes how Cisco MPLS Diagnostics Expert can, when deployed strategically in an NOC help desk, give entry-level staff a range of troubleshooting capabilities that once were the exclusive tools of staff with advanced network qualifications and experience. This product can help reduce troubleshooting time with complex MPLS VPN network problems, in some cases, some common, some not-so-common, from hours to minutes.