This document provides information on how to troubleshoot common issues on the Cisco Catalyst 6500/6000 Series Switches that run Catalyst OS (CatOS) system software (CatOS on the Supervisor Engine and Cisco IOS® Software on the Multilayer Switch Feature Card [MSFC]). This document does not cover how to troubleshoot for Catalyst 6500/6000 Series Switches that run Cisco IOS system software. The goal of this document is to help you identify and fix some common issues as well as perform more extensive troubleshooting before you contact Cisco Technical Support. If you follow an orderly troubleshooting process and collect specific diagnostics, information that is necessary for resolution of the problem is not lost. If you refine the scope of the problem, you save valuable time as you work to locate a solution.
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