White Paper Abstract:
This document discusses that there is a noticeable shift in IP communications management software. The unique requirements of real-time applications demand that manageability be built into the unified communications platform. They also demand that enterprises adopt a lifecycle approach and expand their strategy beyond managing VoIP or call quality and adopt a unified approach to managing all IP communications. Management and manageability should be a high priority when evaluating unified communications platforms—it can be the difference between success and failure.