Employee White Papers

23 white papers are tagged with: employee


Enhancing Employee Productivity with Services on Demand

This paper discusses how businesses can leverage the Sun ONE platform to improve employee productivity, empowering employees to make fast, accurate decisions that drive to increased revenue opportunity.

Cisco TelePresence Trends: Future Benefits Outlook

Based on a recent online survey of 239 technical and business decision makers in medium to large organizations, this paper quantifies the benefits that companies expect to get from this Cisco TelePresence system. The findings include specific improvements companies anticipate in employee ...

Data Leakage Worldwide: The High Cost of Insider Threats

This paper looks deeply into specific insider threats to data, through both negligent and malicious actions by employees. Mitigating the full gamut of threats from employees is an enormous challenge, with an unacceptably large cost of failure. IT professionals must be innovative and persistent in ...

Speech Enabled Auto Attendant Design: Using Application Intelligence to Deliver Superior Voice Recognition

This paper explains that speech recognition is an important way to interact with computers and communications devices, freeing your hands and expediting collaboration. A speech-enabled Automated Attendant (SEAA) solution can have many designs, but a typical one has three main components: the ...

Automating Employee Surveillance & Compliance

Learn how utilizing a integrated employee compliance management tool can provide your firm enhanced insight employee compliance processes.

The Essential Guide to Protecting Essential Information

The nine-to-five workday is clearly a thing of the past; business happens aroundthe-clock, anytime and anywhere opportunity avails itself.

To compete, business needs more than constant Internet connectivity. It needs the assurance that essential information-the lifeblood of any ...

Privacy Breaches: Protecting Your Business in Today's Legal Landscape

Guarding customer, employee, and proprietary corporate information has always been a priority
for companies, but recent developments on the legal, regulatory, and legislative fronts are turning
the protection of data privacy from best practices into de facto legal requirements. Law ...

Information Identification: Critical Requirements for Effective Data Security

With the recent wave of security breaches in the news, executives are realizing that despite their best efforts, information leaks can affect organizations of all sizes and in any industry. few organizations have found themselves immune to the insider threat: employees who expose sensitive ...

Getting Ahead of the Curve: Social Business at an Inflection Point

What's the difference between Enterprise 2.0 and Social CRM? As with many things social, there seem to be more questions than answers. That's the reason Customer Think asked business leaders to provide input on the Social Business trend.

Optimizing The Multi-Channel Agent Desktop : Empower Your Customers And Frontline Employees

Companies need to provide the contact center with a multi-channel desktop that both supports and enables an effective customer experience management strategy. It's important to arm your frontline employees with the tools they need but it's also important to give your customers the ability to help ...
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