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Strategy White Papers
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Innovation is a long-term strategy for competitive advantage in manufacturing. Companies such as those that make heavy equipment or industrial machinery introduce completely new products relatively infrequently, with good reason.
Dell's Embedded Management strategy focuses on reducing complexity and streamlining operational tasks, allowing IT administrators to get their work done more efficiently. A key component in this strategy is Lifecycle Controller, which simplifies end-to-end server lifecycle management across ...
With ArcGIS® 10, new license management technology has been implemented in ArcGIS Desktop. This document will help you understand the changes and assist you in license planning so you can use the options that best fit your organizational needs. The concepts discussed herein are well documented in ...
This document provides information about planning your backup and restore strategies using Microsoft Hyper-V technology and the Dell PowerVault MD3000 storage array or the MD3000i storage array.
Hyper-V provides the software infrastructure and management tools in Windows Server 2008 ...
Like gas prices across the nation, spam in the higher education environment continues to rise. As recently as four years ago, the average mid-sized institution was seeing 2 million spam messages per day. In the first half of 2008, however, that number has nearly quadrupled-even small schools are ...
Cisco Systems® believes in providing its customers and partners with comprehensive information regarding significant emerging technologies so that they are fully informed and can work jointly with Cisco® to implement the best solutions for their environments.
This paper describes ...
Achieving customer loyalty is a business goal shared by virtually every type of service provider. Prepaid subscribers, however, present a greater challenge due to the transient nature of the business model, i.e. no contracts or commitments combined with limited customer data. With this in mind, ...
The U.S economy is slowing and, whether it turns into a deep recession or continues to be a mild downturn, the predictions of tougher times ahead have CIOs and company executives developing a wide range of contingency plans to survive the slowdown. With the size of today's IT budgets, the CIO and ...
Most organisations would agree that their employees, and the data that they generate, process and base decisions upon, is what enables them not only to survive but to thrive. However, despite the constraints on IT investment, many organisations find that the amount of data that they are handling is ...
CIS' quarterly thought leadership publication, Interactions. In this edition, we explore video in the contact centre; social media penetrating contact centres and the collaborative customer.
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